Store Policy

 TRUST THE PROCESS: Orders are completed as efficiently as possible. If you have questions regarding your order please email our customer service at sia.support@3pf.co (please provide your full name as seen on the order and your order number in the email subject line. Please be patient with and respect reply times as the number of emails we receive has increased since the pandemic and we are working to get back to everyone in a timely manner).

CUSTOMER ETIQUETTE: Please be respectful to staff during interactions. We are working hard to complete all orders and handle any issues. Any disrespect, rude or vulgar behavior/talk can result in order cancellation/refund and can have you

ONLINE ETIQUETTE: Please be respectful to staff and fellow members/followers on social media (whether instagram/twitch). Rude behavior/comments, asking for updates, complaining about orders or talking bad about the company or products can result in your comment removal, profile being blocked and even loss of membership or ability to shop with us (depending on severity of actions). We are all one big family.